This privacy policy (the “Policy”) sets out the privacy policies and practices for duodécimo (named also “we”, “us”, “our”, "12mo.online", "SC SHMO PHOTO SRL") with respect to how we collect personal information. It also describes how we maintain, use, and disclose personal information. Please notice that we use a more informal approach here than in the rest of the website.
We collect and store information that you voluntarily provide to us on this website as well as data related to duodécimo website visit and usage.
We collect personally identifiable information (name, country, company name and company fiscal code) that is voluntarily provided to us by you when you register on our website. This information is used by us only to be able to invoice you for our automated typesetting services. Any other information that you provide to us if/when you send us an email is up to you. We also store all the other information you provided, specific to our services (manuscripts, book formatting instructions, print PDFs, ebooks, logos and covers).
In addition, during your visit we automatically collect certain aggregate information related to your website visit. Aggregate information is non-personally identifiable or anonymous information about you, including the date and time of your visit, your IP address, your computer browser information, the Internet address that you visited prior to and after reaching our site, the name of the domain and host you used to access the Internet, and the features of our site which you accessed.
We use this information in order to serve the needs of you, our customer. We only use your information to meet your requests for our services, to be able to invoice you and provide connection to payment service, to enforce the legal terms that govern your use of our site, to analyse this site usage and performance, to protect from potential fraud and attacks, and/or for the purposes for which you provided the information.
duodécimo does not sell or rent your personally identifiable information to anyone. We only disclose personally identifiable information about our users during the payment process to our payment processor partner (name, email, id of the book, price) and/or when we believe, in good faith, that either the law requires it, to protect the rights or property of duodécimo, or we must to provide you with the services you requested.
We use 4 cookies: 3 to manage your authenticated session id and the path to return from our magic link email (authjs.callback-url, authjs.session-token, email-sent-to) and 1 (paraglide_lang) to store language preference. One cookie is used whether you register with us or not (paraglide_lang). We don't store any other cookies and we do not track your visit and follow you with advertisement. It is bad for our marketing opportunities but good for your privacy.
We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information. All data is stored on secure servers in Bucharest, Romania, Europe. We do not move data somewhere else and do not share it with anybody.
You may easily request deletion of your entire duodécimo account and data by clicking on specific visible link in your account (in profile tab) or by sending an e-mail to books@12mo.online. However, please note that your identification, billing and contact information will remain on our records for some period and may be also stored by third-party payment processor that we use.
We may update this policy from time to time. If we make significant changes, we will not notify you of the changes, because we promised to not send any emails to you apart from the magic link login ones.
If you have any questions about this privacy policy or anything related to this website, please contact us at books@12mo.online.